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orders & payment
orders & payment
Help with orders, payment, discounts and interest free credit
order help
what happens after I place my order?
I haven’t received my order confirmation email
I haven't received my shipping information yet
I would like to find out where my order is?
I've only received part of my order, where is the rest?
my delivery date has passed
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interest free credit
do I qualify for interest free credit?
why was my credit application declined?
is a deposit required? when will the first instalment be taken?
how do I order on interest free credit?
I would like to find out how many instalments are left to pay?
can I settle my outstanding credit balance in full?
payments & promotions
I’ve missed the recent promotion. Can you still help?
do you offer a discount for NHS staff?
what payment methods do you offer?
why my card has been declined?
why was my order cancelled?
can I claim VAT back if I live in the Channel Islands?
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