what are your nominated delivery service terms?

nominated day - choose your delivery day

  • This one does exactly what it says on the tin. Simply select a day for delivery at checkout and we’ll make sure it’s delivered then.
  • Nominated day delivery costs £6. If there’s a mattress in your order this will be £19. The prices may differ depending on the area. 
  • We can’t offer nominated day delivery to some parts of the UK, so if it’s not showing up as an option at checkout then the service is not available in your area. Sorry about that.
  • The cut off time for next working day deliveries is 11am. If you’ve selected payment with interest free credit, your application will need to be verified by our finance partner before the cut off time for it to be delivered the next day.
  • We’ll pop you an email once your order has been sent to let you know it’s on the way. This will usually be sent the evening before we deliver.
  • Up to 3 delivery attempts will be made by your courier. So if you miss them the first time, they’ll re-deliver on the next working day. If they can’t deliver after the third attempt, your order will be returned to us.

 

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