what are your standard delivery terms?

standard delivery

  • While we always try to offer free delivery on all mattresses, bed frames and toppers, some areas might be charged. Standard delivery for smaller items is £4. Worry not, we’ll include any delivery fees at checkout so you’re aware.
  • Your order will arrive on or before the get it by date shown at checkout. The get it by date at checkout will tell you when your order’s due and can vary depending on where you live. 
  • We’ll only deliver Monday to Friday between 8 am and 7 pm.
  • We’ll pop you an email once your order has been sent to let you know it’s on the way. This will usually be sent the evening before we deliver.
  • Your courier will update you on the day of delivery but they won’t call you on arrival, so keep an ear out for your doorbell (or knocker, or handle, or bell and whistle, or dog).
  • We’ll deliver to the entrance of your home. If you live in a block of flats, this is the main entrance of the flat building.
  • Up to 3 delivery attempts will be made by your courier. So if you miss them the first time, they’ll re-deliver on the next working day. If they can’t deliver after the third attempt, your order will be returned to us. 

🚚 If you'd like to go ahead with our standard delivery service choose the below option at checkout:


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