why is there no paperwork in the mattress box?

Apart from the handy unpacking instructions in the box (which we’ve attached below), you’re right in thinking there’s no paperwork in your mattress box.

With your warranty and trial period, all you’ll ever need is your order number to reference them which you’ll have in your email confirmation. So we don’t need to send you any paperwork for those. And just for the record, your warranty and trial period start when we deliver your order.

If you need an invoice for your order, no worries. Just let us know by filling in this form and we’ll get that sent over to you in a jiffy.



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