I’ve referred a friend and I haven’t received my reward yet

You’ll receive your reward after your friend’s order has been delivered for 100 nights. If your friend returned or cancelled their order we won’t be able to offer a reward. 

If your code isn’t working, double check when you received the reward. It will be valid for 3 months and we can’t extend it after that date. Sorry about that.

Still want some help? Give our Customer Experience team a shout by filling in this form.

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