Not to worry. Our Customer Experience team can help you out by cancelling your order (if it hasn’t been dispatched) or arranging a return. Give them a shout by calling 0208 036 5535 or by filling in our online form.
Articles in this section
- what happens after I place my order?
- I haven’t received my order confirmation email
- I haven't received my shipping information yet
- I would like to find out where my order is?
- I've only received part of my order, where is the rest?
- my delivery date has passed
- I’ve ordered the wrong size/product
- I’ve received the wrong product
- I’ve received the wrong size
- my parcel arrived damaged