I’m worried the mattress I’ve received has incorrect measurements

It usually takes 4-6 hours for an eve mattress to expand to its full size once you have taken it out of the plastic. Sometimes this can take up to 72 hours (better pop the kettle on). We recommend leaving your mattress on a flat surface while it expands. And unzipping the top panel of the cover can help to speed things up as this lets the foam breathe.

If you’ve measured the depth of your mattress and it’s 1-2 cm shorter than the dimensions on our website, don’t worry. This is standard practice and is simply to make sure the mattress fits in your bed frame.

If it gets to the 72 hour mark and you think your mattress hasn’t expanded fully, simply get in touch by filling out this form and we’ll be happy to help.

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