product informationFAQs, comparisons and care guides for our sleep goodies
trials & returnsInfo on our home trials and returns
deliveryOur delivery options, making changes to a delivery and mattress removal
orders & paymentHelp with orders, payment, discounts and interest free credit
warrantyRegistering your warranty and other FAQs
frequently asked questions
- how firm are your mattresses?
- I would like to buy now and receive delivery later
- what happens if I am not home when the delivery is attempted?
- can you collect my old mattress when you deliver a new one?
- there is no option to take my old mattress away at the checkout
- can I change my delivery date?
- can I change my delivery address?
- I’ve missed the recent promotion. Can you still help?
- do you offer a discount for NHS staff?